To Constantine & Lockwood, Ltd., Home Page To Constantine & Lockwood, Ltd., Home Page
To Constantine & Lockwood, Ltd., Home Page Back to Previous Page          
divider
 
Social Services Application: Essentials and Extensions for Improved Design
  Alyce Neperud
  Get/download .PDF FileExperience Report [#103]: 1999 |  Adobe .PDF File: about 197K.
  Abstract: This report describes the application of usage-centered design with essential use cases to a social services information system used by social workers to manage their case loads within the context of their county-run social service program and to report data to the state. Essential use cases and other related techniques brought clarity to the system design and development process when it was floundering from a surplus of information at varying levels of detail and from design decisions made prematurely.
  Keywords: essential use cases, usage-centered design, application development, use case extensions, task modeling
  Report of application development from Artemis Alliance, Inc., published on the Web January 1999.
  Get/download .PDF FileExperience Report [#103]: 1999 |  Adobe .PDF File: about 197K.
  Related Documents: Conditional Interaction [#104]
 

Note: Links are encouraged; please link to this page, not to the .PDF file.