Boxes and Arrows. A recent entry to the e-zine game with a mission to bring
together information architecture and related disciplines. Early material
This site is the second-generation heir to the Electronic
Performance-Support Systems legacy. It has lots of useful material which is
growing all the time. A subscription to the rich weekly email newsletter is
recommended, although it requires a fair degree of filtering.
Experience. Mark Hurst, long a popular and insightful observer of
the on-line scene, focuses on the customer in his site and newsletter.
Jakob Nielsen. Jakob is a prolific commentator who needs no
introduction to usability professionals. His site is a much used and
sometimes abused rich resource of research results and strong opinions.
Professionals Association. The UPA is an international organization
for practitioners. Their newly launched publication, User Experience,
is a promising addition to print resources.
Usable Web. This is the link resource on the Web. With over 1400
links, Keith Instone's project is a true treasure trove of on-line resources.
User Interface Engineering. This is Jared Spool's home turf. With a
much deserved reputation for sound research on Web usability and interaction
design, this site houses many useful studies and reports. You may not always
agree with the conclusions, but the data is solid.
Design. A strong human-factors and usability site with a distinct
spin. The site is now infrequently updated, but has Interesting interviews
with industry leaders, archives of lively discussions, plus a few debatable
design patterns from earlier times.
Web Pages That Suck.
More current but narrower than the Interface Hall of Shame (above), Vincent Flanders's
"Daily Sucker" is a fun and and ever-changing resource on bad Web design.
Word. John Rhodes's venerable resource is a good starting point with a regular
email newsletter that is definitely worth getting.